Privacy Policy

Last Updated: August 4, 2026

This Privacy Policy describes how Avenoir studio ("the Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit, make a purchase, or interact with us from the United States. We are committed to processing your personal data transparently, securely, and in full compliance with UK GDPR standards, the Information Commissioner's Office (ICO) guidelines, and applicable US state privacy laws (including the California Consumer Privacy Act / CPRA).

1. Personal Information We Collect

When you browse our store, place an order, or reach out to our customer care team, we collect necessary personal details to serve you:

Device & Usage Information

• Data collected: Browser type, device model, IP address, time zone, cookies, viewed products, and interaction data.
• Purpose: To load our online store accurately, perform site analytics, and protect against security risks.
• Collection method: Automatically collected via essential and functional cookies, log files, and analytics pixels.

Order & Fulfillment Information

• Data collected: Full name, billing address, US shipping address, email address, telephone number, and payment details (credit card tokens or express checkout IDs).
• Purpose: To fulfill contracts, process transactions, arrange US shipping and customs clearance, dispatch invoices, prevent fraud, and provide customer support.
• Collection method: Collected directly from you during checkout.

2. Sharing Personal Information

We only share your Personal Information with trusted service providers necessary to operate our business and fulfill our obligations to you:

• E-Commerce Platform: Powered by Shopify. You can read how Shopify handles your data in the Shopify Privacy Policy.
• Couriers & Logistics Partners: Shipping details are shared with postal and courier partners to handle cross-border delivery to your US address.
• Legal Compliance: We may share information if required by law, subpoena, regulatory request, or to protect our legal rights.

3. Your Privacy Rights

Depending on your place of residence, you hold rights regarding your personal information:

• Right to Access & Portability: Request a copy of the personal data we store about you.
• Right to Correction & Erasure: Ask us to correct inaccurate information or erase your data, subject to legal record-keeping requirements.
• US Consumer Rights (CCPA/CPRA): Residents of California and other applicable US states have the right to request deletion, opt out of data sharing/targeted advertising, and receive non-discriminatory service. We do not "sell" personal data for monetary consideration.

4. Data Protection Complaints Procedure

We take data protection inquiries and complaints seriously. If you have concerns about how your data is being processed, please contact us first so we can resolve the matter promptly:

• Email your complaint to: teamavenoirstudio@gmail.com
• Response Commitment: In accordance with UK data protection laws, we will formally acknowledge receipt of your complaint within 30 days and provide a resolution or progress update without undue delay.
• Regulatory Authority: If you remain dissatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

5. Data Retention & Policy Updates

When you place an order, we retain your transaction information for our accounting and legal compliance records unless you request erasure. We may update this Privacy Policy periodically to reflect operational changes or statutory requirements.